Emma Hopping

Financial Analysts

CONTRACT SUPPORT MANAGER

Department: Finance
Started STR Group: 2016
Experience: Emma has built extensive expertise in contractor payroll and support operations. She oversees contractor payroll delivery, ensuring accuracy and compliance across all processes, and provides detailed payroll management information to support reporting and business insight. Emma is also central to resolving contractor payroll queries for both external contractors and internal stakeholders, maintaining a high standard of service across all interactions. In addition, she leads the contractor support team, ensuring effective day-to-day delivery and operational consistency.
Leadership: Emma demonstrates strong leadership through her management of the contractor support function, fostering a collaborative, responsive and service-focused team environment. She plays a key role in maintaining robust payroll processes, driving efficiency and ensuring a seamless contractor experience. Her proactive approach to query resolution, commitment to service excellence and ability to lead and support her team underpin the smooth delivery of a critical business function and contribute to STR Group’s overall operational performance.