Senior Credit Controller

Shared Services

Are you an experienced Credit Controller ready to take the next step in your career? Perhaps you’re looking for more ownership, the opportunity to manage key accounts and credit risk and the chance to support and influence how a credit control function operates.

At STR Group, we’re looking for a Senior Credit Controller to join our Finance Team in our HQ in Portsmouth. This is a hands-on role where you’ll take responsibility for effective debt management and cash collection while playing a key role in improving credit control processes and supporting the wider team. You’ll be joining a collaborative Finance Team where your ideas are welcomed, your development is supported and you’ll have the opportunity to make a genuine impact.

Location

Portsmouth

Salary

£30,000 - £33,000

What you’ll be doing:

Proactively managing and chasing overdue invoices by telephone and email
Managing key client accounts and building strong relationships to support timely payment and resolve queries
Accurately allocating cash, credits and invoices to customer accounts
Investigating and resolving payment and account queries
Carrying out regular ledger cleansing to maintain accurate financial data
Conducting credit checks across all STR Group brands and reviewing customer credit limits
Managing severely delinquent accounts and escalating for legal or debt collection action where appropriate
Producing aged debt reports and providing clear account updates for senior Finance review
Delivering accurate financial analysis to support decision-making and credit risk management
Leading credit insurance renewals and liaising with credit insurance providers
Working collaboratively across Finance and the wider business to improve processes and efficiencies
Providing guidance and support to the other Credit Controller and promoting consistent best practice across the team

What we're looking for:

Strong credit control and debt collection experience
Experience managing customer accounts, reconciliations and payment queries
A good understanding of credit risk, credit checks and credit limits
Strong Excel and wider MS Office skills
Excellent attention to detail and confidence working with financial data
Strong verbal and written communication skills
Excellent organisation and time management
A collaborative approach and willingness to support others
The confidence to identify opportunities for process improvement

We are all inclusive

STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy.

If this sounds like you, and you want access to STR’s award-winning inhouse training, then apply today.

Apply now!

What we are offering you

Flexible and hybrid working available
Early finish Fridays at 3pm every week
Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables)
Breakfast club – enjoy cereal, breakfast bars and fresh fruit every day
Quarterly Directors’ Lunches at 5* restaurants
EDI (Equality, Diversity and Inclusion) board
Annual Awards, Summer & Christmas parties, celebrating with the whole company
Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service!
23 days’ holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days)
Option to purchase up to 5 days’ extra holiday
Health care cash plan and optional private health care from day 1!
Company pension scheme
Enhanced maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Program

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